Crossroads Care Oxfordshire

Care Support Worker Training


Crossroads Care Oxfordshire follows a stringent training programme, bringing together all aspects of care whilst discovering and utilising the skills and experience of a trainee Carer Support Worker. All Crossroads Care Carer Support Workers have been through or are undertaking the following programme of training:

• Basic Care Training: 4 days of ‘Living Experience’ basic training, covering all areas of basic care-giving, with both theoretical study and practical, interactive demonstrations, including Manual Handling and First Aid. Carer Support worker basic training is designed to deliver person-centred care to our service users.

• Ward Training: 5 days of ward training at the Oxford Centre for Enablement, working alongside, and including hands-on training, with a qualified nurse.

• Shadowing: A flexible period of working alongside an experienced Care Support Worker/s.

• Induction Workbook: All Care Support Workers complete the OXCARE NVQ Centre ‘Common Induction Standards Workbook: Welcome to Work in Social Care for Adults’. This workbook explores care scenarios and tests the Care Support Worker on their knowledge of general care practice.

• Specialist Training: Client-specific care. Understanding any Service Users’ technical needs and how best to work with a Service User to ensure as much independence for them as possible. This also includes courses on specific illnesses such as stoke and dementia.

• Care Legislation: Specific courses in care-related areas, including: Food Hygiene, Safeguarding Adults and Children and Spotting Signs of Abuse.

• National Vocational Qualification: From levels 2 to 4.